The Denver Health volunteer program began in 1935 to help Denver Health to fulfill its threefold goal of patient care, education and research. The role of the volunteer is to supplement the professional staff, thereby freeing time to provide the best medical, nursing and support services to patients. Volunteers add the extra dimensions of empathy, sensitivity, warmth and friendliness to ease and brighten a patient’s hospital stay or clinic visit. Denver Health has about 200-350 active volunteers throughout the year.
To become a volunteer, you must be at least 16 years old. Volunteers are asked to commit to two or more hours of service per week to complete 100 hours in a 4-12 month period. Volunteering is not recommended if you cannot have the same set time each week. You must also be able to attend an orientation (evening orientations now offered bimonthly), pass a background check, complete a multi-step medical clearance with our Center for Occupational Safety and Health, and pass the online trainings. It can typically take about 2-4 weeks to get through the process before you can start volunteering. Please scroll down and refer to our volunteer services FAQs below for more information.
All new volunteers must start as a Pathfinder for their first 16-32 hours unless recruited to volunteer with a specific department. Denver Health is a big campus and it is easy to get lost, our Pathfinders help patients and visitors to find their way to appointments, tests, visits, etc. with comfort and ease through the many buildings and departments. Pathfinders also help with hospital departments on projects as needed.
Donate your time in these areas:
- Book Cart: Volunteers visit each patient room in our medical surgery
floors and offer a variety of books, magazines and puzzles. They also help
in acquiring basic needs such as toiletries, reading glasses and phone
- Medical Surgery Floors: Volunteers help to stock rooms, meet patient
needs, answer call lights and help support staff.
- Clerical Volunteers: Volunteers welcome people, organize paperwork, put
together educational materials for new patients and make follow up calls.
- MyChart Sign-Up: Help our patients in the outpatient clinics sign up for
MyChart, a secure online service that allows our patients simple health
care management from any smartphone or computer, including prescription
refills, make an appointment, and online bill pay.
- Pediatric Volunteers: Help our Child Life specialists in the DECC,
Pediatric Unit, and Neonatal with our littlest patients! You will be
hosting activities, help with events and care for our pediatric patients.
- Spiritual Care: Volunteers help the Spiritual Care Department in
completing specific tasks that assist in addressing the spiritual and
emotional needs of patients and visitors at Denver Health.
- Emergency Department: This is a busy, fast paced environment. Volunteers
support patients, run errands and stock rooms in our Level 1 Trauma Center.
- Additional possibilities:
- Human resources
- Outpatient clinics